Travarsa Private Limited — Transparency • Accountability • Legal Compliance
This Payment, Refund and Cancellation Policy governs all payments, subscriptions, retainers, training programs, internships, certifications, software development projects, consultancy engagements, cyber security services, digital marketing services, cloud services, AI services, and all other products or services provided by Travarsa Private Limited ("Company"). By making any payment to the Company, every client, customer, student, intern, trainee, participant, or organization acknowledges that they have read, understood, and accepted this Policy in its entirety.
All payments shall be made strictly through the official payment channels, bank accounts, gateways, or methods authorized by Travarsa Private Limited. No employee, intern, trainee, consultant, or representative of the Company is authorized to accept personal payments on behalf of the Company. Payments made to unauthorized individuals shall be entirely at the payer's own risk, and the Company shall bear no responsibility or liability for such payments.
Advance payments, registration fees, booking fees, retainers, deposits, milestone payments, consultation fees, setup fees, onboarding fees, and subscription charges shall be payable in accordance with the applicable quotation, agreement, proposal, invoice, Statement of Work, Memorandum of Understanding, or other contractual arrangement. Failure to release payments in accordance with agreed terms may result in suspension or termination of services at the sole discretion of the Company.
All payments made to Travarsa Private Limited are final and are generally non-refundable. Any refund, if granted, shall be entirely at the sole discretion of the Company and subject to written approval from authorized management. No person shall have any automatic or vested right to demand or claim refunds merely because services are not utilized, expectations change, participation is discontinued, circumstances change, or the outcome differs from what was anticipated.
Once an order, enrollment, engagement, project, subscription, booking, consultation, or service request has been accepted and resources have been allocated, the same shall ordinarily not be cancelled. The Company reserves the exclusive right to accept or reject cancellation requests and no person shall possess any inherent right to seek cancellation of services after commencement or allocation of resources.
Any attempt to dispute, reverse, or recover payments through unauthorized means, including chargebacks or similar mechanisms, shall constitute a material breach of the relationship with the Company. Travarsa Private Limited reserves the right to suspend services, revoke access, recover losses and expenses, blacklist the concerned party, and pursue any remedies available under applicable law.
The Company may engage third-party service providers, vendors, licensors, cloud platforms, hosting providers, registrars, software providers, and other external entities for the purpose of delivering services. Any costs, charges, taxes, duties, fees, or expenses incurred in relation to such third-party services shall remain non-refundable and the Company shall not be liable for reimbursement or compensation in respect thereof, irrespective of project status or service utilization.
Travarsa Private Limited shall not be held responsible for delays, interruptions, or inability to perform obligations arising from circumstances beyond its reasonable control, including events of force majeure. Such events shall not create any entitlement to refunds, compensation, damages, or cancellation rights and shall not constitute a breach on the part of the Company.
Where delays arise due to the actions, omissions, non-responsiveness, lack of approvals, failure to provide information, or any other conduct attributable to the client, customer, participant, or organization, the Company shall not be responsible for resulting delays. Project timelines may be revised accordingly, and such delays shall not entitle any person to refunds, damages, or cancellation.
Travarsa Private Limited provides educational, training, internship, placement assistance, consulting, and professional services in good faith. However, the Company does not guarantee employment, placements, job offers, salary levels, examination results, certifications, business success, or any specific outcome. Placement assistance provided by the Company shall not be construed as a guarantee of employment or placement, and the ability of a candidate to secure employment primarily depends upon the candidate's skills, aptitude, participation, attendance, performance, communication abilities, and willingness to learn. Travarsa Private Limited shall not be responsible for placement or job failure arising from poor performance, inadequate skills, lack of participation, low attendance, indiscipline, or inability of the candidate to meet industry standards. The absence of desired results or employment opportunities shall not constitute grounds for refunds, compensation, damages, or claims against the Company.
Subscription-based services shall continue in accordance with their respective terms and conditions. Failure by the subscriber to utilize, access, or benefit from the subscribed services shall not create any entitlement to refunds, extensions, credits, or compensation.
Where a client or customer fails to communicate, provide approvals, or remains inactive for an unreasonable period, the Company may consider the engagement abandoned and may archive, suspend, close, or terminate the project at its sole discretion. Such action shall not give rise to any obligation to provide refunds or compensation.
Travarsa Private Limited reserves the right to suspend or terminate services immediately in cases involving non-payment, fraud, misrepresentation, harassment, abuse, defamation, intellectual property violations, unlawful conduct, attempted bribery, direct payments to employees, bypassing official payment channels, or any breach of agreements or Company policies. Such termination shall not create any obligation on the Company to provide refunds or compensation.
In exceptional circumstances, the Company may, at its sole discretion and without creating any precedent or obligation, approve refunds subject to such conditions and deductions as it may deem appropriate. No person shall have any legal or contractual right to demand or compel the Company to grant refunds.
Under no circumstances shall Travarsa Private Limited be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of business opportunities, loss of goodwill, loss of revenue, or reputational damage. The maximum liability of the Company, if any, shall in no event exceed the amount actually received by the Company in respect of the specific service giving rise to the claim.
This Policy shall be governed and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts situated in Kolkata, West Bengal, India.
Travarsa Private Limited reserves the right to modify, revise, replace, update, or withdraw this Policy at any time without prior notice. Continued use of services and continued engagement with the Company shall constitute acceptance of such changes.
By making any payment to Travarsa Private Limited, every client, customer, student, intern, trainee, participant, subscriber, and organization acknowledges that they have read, understood, and accepted this Payment, Refund and Cancellation Policy and agree to be legally bound by its provisions. Ignorance of this Policy shall not constitute a defense against enforcement, suspension of services, termination of engagements, recovery of losses, or legal proceedings.
Travarsa Private Limited
"Professional Excellence. Ethical Business. Trusted Partnerships."